The Coachability Factor

Why balancing feedback and conviction separates growth from stagnation

๐–๐ž๐ž๐ค๐ฅ๐ฒ ๐“๐š๐ค๐ž

Some founder qualities don't reveal themselves during initial due diligence โ€“ they only emerge through the test of time and adversity.

This week, I'm examining two founders I've worked with post-investment who demonstrate opposing approaches to feedback and adaptation. One transformed their business through exceptional receptivity to coaching, while the other's unwavering conviction prevented necessary evolution.

Today, I'm analyzing the delicate balance between maintaining your vision and knowing when to adapt โ€“ and why this dynamic often determines whether promising startups thrive or stagnate.

๐…๐จ๐ฎ๐ง๐๐ž๐ซ ๐๐ซ๐จ๐Ÿ๐ข๐ฅ๐ž๐ฌ

Founder A

Founder B

๐Ÿ“… Age: Early 30s

๐Ÿ“… Age: Late 30s

๐Ÿ“ Geography: Midwest

๐Ÿ“ Geography: West Coast

๐Ÿ“ˆ Stage: Early traction with some PR and initial sales

๐Ÿ“Š Stage: Working product with established network

๐Ÿ  Industry: Artisanal home goods

๐Ÿ’ป Industry: Creative software tools

๐ŸŽ“ Background: Former federal procurement officer, 10+ years experiencing the pain point

๐ŸŽจ Background: Design and media studies, experience at major VR gaming studio

๐Ÿ”ฅ X-Factor: Exceptional feedback implementation and follow-through

๐Ÿ’ก X-Factor: Strong industry network and technical vision

๐“๐ก๐ž ๐ƒ๐จ๐ฐ๐ง๐ฅ๐จ๐š๐

๐…๐จ๐ฎ๐ง๐๐ž๐ซ ๐€: ๐˜๐ž๐ฌ โœ…

This founder's journey in artisanal home goods wasn't notable for its initial metrics. They had early press and modest sales, but lacked established market channels. What stood out was their grit and hustle despite limited industry experience.

What wasnโ€™t visible during initial underwriting was their exceptional learning approach. Post-investment, they've shown a pattern that drives growth: proactively seeking feedback, implementing suggestions, and โ€“ most importantly โ€“ closing the feedback loop by reporting results and next steps.

This learning mentality has built market channels and grown their customer base. Their adaptability hasn't diluted their vision โ€“ it's sharpened their execution.

Their coachability has accelerated their learning curve beyond more experienced competitors. The ability to synthesize external input while maintaining direction is a rare skill that compounds over time.

๐…๐จ๐ฎ๐ง๐๐ž๐ซ ๐: ๐๐จ โŒ  

This founder's creative software tools company looked exceptional on paper. They had a working product, media production experience, and a prior successful exit. Their industry network and technical vision were compelling.

However, post-investment, the business struggled - revealing a critical blind spot: resistance to adaptation.

As market conditions evolved, they maintained rigid adherence to their original vision despite feedback suggesting adjustments. Most concerning was their unwillingness to address skill gaps in growth marketing and sales โ€“ they didnโ€™t develop these capabilities nor bring in team members who could complement their technical strengths.

Their strong vision โ€“ initially an asset โ€“ became a limitation when it prevented necessary adjustments. The contrast with Founder A is clear: both faced obstacles, but one used feedback to evolve while the other remained fixed in their original thinking.

๐Œ๐ฒ ๐‘๐ฎ๐›๐ซ๐ข๐ค

๐€ ๐ฏ๐ข๐ฌ๐ฎ๐š๐ฅ ๐›๐ซ๐ž๐š๐ค๐๐จ๐ฐ๐ง ๐จ๐Ÿ ๐ค๐ž๐ฒ ๐Ÿ๐š๐œ๐ญ๐จ๐ซ๐ฌ ๐ข๐ง ๐ฆ๐ฒ ๐ข๐ง๐ฏ๐ž๐ฌ๐ญ๐ฆ๐ž๐ง๐ญ ๐๐ž๐œ๐ข๐ฌ๐ข๐จ๐ง

This comparison reveals how coachability can outweigh historical success and even market potential when determining long-term growth trajectory.

๐„๐ง๐ ๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ ๐‚๐จ๐ซ๐ง๐ž๐ซ

๐: ๐‡๐จ๐ฐ ๐œ๐š๐ง ๐Ÿ๐จ๐ฎ๐ง๐๐ž๐ซ๐ฌ ๐›๐š๐ฅ๐š๐ง๐œ๐ž ๐ฌ๐ญ๐ซ๐จ๐ง๐  ๐œ๐จ๐ง๐ฏ๐ข๐œ๐ญ๐ข๐จ๐ง ๐ฐ๐ข๐ญ๐ก ๐ง๐ž๐œ๐ž๐ฌ๐ฌ๐š๐ซ๐ฒ ๐š๐๐š๐ฉ๐ญ๐š๐›๐ข๐ฅ๐ข๐ญ๐ฒ?

Strong conviction prevents distraction. Adaptability prevents irrelevance. The key is knowing where each belongs.

Reserve conviction for your unique innovations โ€“ product features, design approaches, or distribution methods where you have genuine insight. Even here, evolve if market evidence consistently contradicts your assumptions.

Apply adaptability to universal business functions. Can't sell? Develop the skill or hire someone who can. Address skills gaps without seeing it as compromising your vision.

The best founders have a simple feedback system: seek input, evaluate against core beliefs, implement what aligns, and report results. This closed loop turns feedback into advantage.

๐–๐ก๐š๐ญ'๐ฌ ๐๐ž๐ฑ๐ญ?

What would you like to see in the next Talent Ledger?

Login or Subscribe to participate in polls.

๐‚๐ฅ๐จ๐ฌ๐ข๐ง๐  ๐“๐ก๐จ๐ฎ๐ ๐ก๐ญ๐ฌ

Coachability isn't a weakness โ€“ it's strength when paired with conviction. The most adaptable founders aren't abandoning their vision; they're just refining how to achieve it.

This balance is especially critical for first-time founders. Innovate where you have unique insight; leverage established practices elsewhere.

The ledger entry is clear: bet on founders who maintain their north star while navigating changing landscapes. Vision without adaptation leads to irrelevance; adaptation without vision leads to distraction.

Auditing more talent next week,
Will Stringer

๐…๐ž๐ž๐๐›๐š๐œ๐ค

Did you enjoy this issue?

Your feedback will be used to refine this newsletter.

Login or Subscribe to participate in polls.

P.S. If you found value in this entry, add it to someone else's ledger by forwarding this email. If you're that someone, subscribe here to get inside access to how I invest in exceptional people.