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The Coachability Factor
Why balancing feedback and conviction separates growth from stagnation

๐๐๐๐ค๐ฅ๐ฒ ๐๐๐ค๐
Some founder qualities don't reveal themselves during initial due diligence โ they only emerge through the test of time and adversity.
This week, I'm examining two founders I've worked with post-investment who demonstrate opposing approaches to feedback and adaptation. One transformed their business through exceptional receptivity to coaching, while the other's unwavering conviction prevented necessary evolution.
Today, I'm analyzing the delicate balance between maintaining your vision and knowing when to adapt โ and why this dynamic often determines whether promising startups thrive or stagnate.
๐
๐จ๐ฎ๐ง๐๐๐ซ ๐๐ซ๐จ๐๐ข๐ฅ๐๐ฌ
Founder A | Founder B |
---|---|
๐ Age: Early 30s | ๐ Age: Late 30s |
๐ Geography: Midwest | ๐ Geography: West Coast |
๐ Stage: Early traction with some PR and initial sales | ๐ Stage: Working product with established network |
๐ Industry: Artisanal home goods | ๐ป Industry: Creative software tools |
๐ Background: Former federal procurement officer, 10+ years experiencing the pain point | ๐จ Background: Design and media studies, experience at major VR gaming studio |
๐ฅ X-Factor: Exceptional feedback implementation and follow-through | ๐ก X-Factor: Strong industry network and technical vision |
๐๐ก๐ ๐๐จ๐ฐ๐ง๐ฅ๐จ๐๐
๐ ๐จ๐ฎ๐ง๐๐๐ซ ๐: ๐๐๐ฌ โ
This founder's journey in artisanal home goods wasn't notable for its initial metrics. They had early press and modest sales, but lacked established market channels. What stood out was their grit and hustle despite limited industry experience.
What wasnโt visible during initial underwriting was their exceptional learning approach. Post-investment, they've shown a pattern that drives growth: proactively seeking feedback, implementing suggestions, and โ most importantly โ closing the feedback loop by reporting results and next steps.
This learning mentality has built market channels and grown their customer base. Their adaptability hasn't diluted their vision โ it's sharpened their execution.
Their coachability has accelerated their learning curve beyond more experienced competitors. The ability to synthesize external input while maintaining direction is a rare skill that compounds over time.
๐ ๐จ๐ฎ๐ง๐๐๐ซ ๐: ๐๐จ โ
This founder's creative software tools company looked exceptional on paper. They had a working product, media production experience, and a prior successful exit. Their industry network and technical vision were compelling.
However, post-investment, the business struggled - revealing a critical blind spot: resistance to adaptation.
As market conditions evolved, they maintained rigid adherence to their original vision despite feedback suggesting adjustments. Most concerning was their unwillingness to address skill gaps in growth marketing and sales โ they didnโt develop these capabilities nor bring in team members who could complement their technical strengths.
Their strong vision โ initially an asset โ became a limitation when it prevented necessary adjustments. The contrast with Founder A is clear: both faced obstacles, but one used feedback to evolve while the other remained fixed in their original thinking.
๐๐ฒ ๐๐ฎ๐๐ซ๐ข๐ค
๐ ๐ฏ๐ข๐ฌ๐ฎ๐๐ฅ ๐๐ซ๐๐๐ค๐๐จ๐ฐ๐ง ๐จ๐ ๐ค๐๐ฒ ๐๐๐๐ญ๐จ๐ซ๐ฌ ๐ข๐ง ๐ฆ๐ฒ ๐ข๐ง๐ฏ๐๐ฌ๐ญ๐ฆ๐๐ง๐ญ ๐๐๐๐ข๐ฌ๐ข๐จ๐ง

This comparison reveals how coachability can outweigh historical success and even market potential when determining long-term growth trajectory.
๐๐ง๐ ๐๐ ๐๐ฆ๐๐ง๐ญ ๐๐จ๐ซ๐ง๐๐ซ
๐: ๐๐จ๐ฐ ๐๐๐ง ๐๐จ๐ฎ๐ง๐๐๐ซ๐ฌ ๐๐๐ฅ๐๐ง๐๐ ๐ฌ๐ญ๐ซ๐จ๐ง๐ ๐๐จ๐ง๐ฏ๐ข๐๐ญ๐ข๐จ๐ง ๐ฐ๐ข๐ญ๐ก ๐ง๐๐๐๐ฌ๐ฌ๐๐ซ๐ฒ ๐๐๐๐ฉ๐ญ๐๐๐ข๐ฅ๐ข๐ญ๐ฒ?
Strong conviction prevents distraction. Adaptability prevents irrelevance. The key is knowing where each belongs.
Reserve conviction for your unique innovations โ product features, design approaches, or distribution methods where you have genuine insight. Even here, evolve if market evidence consistently contradicts your assumptions.
Apply adaptability to universal business functions. Can't sell? Develop the skill or hire someone who can. Address skills gaps without seeing it as compromising your vision.
The best founders have a simple feedback system: seek input, evaluate against core beliefs, implement what aligns, and report results. This closed loop turns feedback into advantage.
๐๐ก๐๐ญ'๐ฌ ๐๐๐ฑ๐ญ?
What would you like to see in the next Talent Ledger? |
๐๐ฅ๐จ๐ฌ๐ข๐ง๐ ๐๐ก๐จ๐ฎ๐ ๐ก๐ญ๐ฌ
Coachability isn't a weakness โ it's strength when paired with conviction. The most adaptable founders aren't abandoning their vision; they're just refining how to achieve it.
This balance is especially critical for first-time founders. Innovate where you have unique insight; leverage established practices elsewhere.
The ledger entry is clear: bet on founders who maintain their north star while navigating changing landscapes. Vision without adaptation leads to irrelevance; adaptation without vision leads to distraction.
Auditing more talent next week,
Will Stringer

๐ ๐๐๐๐๐๐๐ค
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